FAQs
What is the delivery area?
We deliver throughout the greater metropolitan Atlanta area. Anywhere within 25 miles of the perimeter (I-285). This includes Sandy Springs, Buckhead, Dunwoody, Brookhaven, East Cobb, Alpharetta, Roswell, Johns Creek, Kennesaw, Inman Park, Decatur, and more!
Will you make a special delivery outside of your normal delivery area?
Yes. If you live outside of our normal delivery radius please contact us and we will do our best to coordinate a special delivery. We often make special deliveries to areas including Lake Oconee, Lake Burton, Highlands NC, Athens, and others.
Do you ship nationwide?
Yes. We ship all of our boxes of wood nationwide. If you are needing a greater quantity of wood shipped, please contact customer service here.
Where can I pick up my order?
Pickup is available upon request. To arrange a pickup, please contact us at [email protected] to set up a time.
All sales are final and not available for a refund.
Is this firewood certified by the USDA and the Georgia Department of Agriculture?
Yes. Our wood is of the highest quality, produced locally, and have been treated to minimize the introduction or spread of serious plant pests.
How fast is the delivery turnaround?
We do our very best to make all deliveries as soon as we can. However, sometimes delivery may take up to 48 hours. Additionally, please note that all orders placed after 5pm will be processed the following day and may not be delivered until 24-48 hours from the order processing. We appreciate your patience.
Guaranteed expedited delivery is available for an additional charge:
Same Day Guaranteed
$50 for same day guaranteed delivery, if your order is placed before 10am;
Next Business Day Guaranteed
$20 for guaranteed next business day delivery, by end of day.
Have a Question?
Here you can find answers to our most frequently asked questions. You can also reach out to us at any time and we will be happy to assist you.